![]() ![]() To determine if you have an affected top-load, high efficiency washer, Canadian customers can check their model and serial numbers using the tool below.Ĭonsumers with a recalled washer will be offered two easy choices as part of the recall program. There have been no reports of personal injury in Canada. A small fraction of washers sold have a reported incident. This can occur when a high-speed spin cycle is used for bedding, bulky or water-resistant items and present an injury risk to consumers. The remedy announcement is in response to reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer. Samsung is providing customers with the support they need with safety and peace of mind as our top priority. announcement regarding the corrective remedy for certain Samsung top load high efficiency washers manufactured between March 2011 and April 2016, including two washers manufactured up until June 2016, and two additional washers manufactured up until October 2016. ![]() In response to the Samsung Electronics Canada Inc. Voir en français Important Notice Regarding Updated Recall and Corrective Remedy for Certain Samsung Top Load Washers ![]()
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